Your data matters

Privacy Policy
ITeam Limited
Registered in Jersey | Registration No. 158342
Registered Address: The Green Slipper, La Rue De Samares, St Clement, Jersey, JE2 6LY

Effective Date: 11/02/25

1. Introduction

At ITeam Limited ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us through our services, website, or other channels. It also outlines your rights under the Data Protection (Jersey) Law 2018 and, where applicable, the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect and process the following types of personal data:

• Identity Data – name, job title, company information
  
• Contact Data – phone number, email address, business or home address
  
• Technical Data – IP address, browser type, time zone, location, and other technology on the devices you use to access our services
  
• Usage Data – information about how you use our website and services
  
• Marketing & Communications Data – your preferences in receiving marketing from us and your communication preferences
  

3. How We Collect Your Data

We collect data through:

• Direct interactions (e.g., when you fill out forms, contact us, or sign up for services)
  
• Automated technologies (e.g., cookies on our website)
  
• Third parties (e.g., business partners, service providers)
  

4. How We Use Your Data

We use your data for the following purposes:

• To provide and manage our services
  
• To communicate with you, including responding to inquiries
  
• To improve our website and services
  
• To comply with legal and regulatory obligations
  
• For marketing, where you have opted in
  

We only process your data where we have a lawful basis to do so, including consent, contract performance, legal obligations, or legitimate interests.

5. Data Sharing and Transfers

We do not sell your data. We may share your data with:

• Service providers and business partners
  
• Legal and regulatory authorities when required
  
• Third parties in the event of a business restructure or sale
  

We ensure that any third parties we share data with respect your privacy and comply with data protection laws.

6. International Data Transfers

If we transfer your data outside Jersey or the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your data.

7. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

8. Your Rights

You have the right to:

• Access your personal data
  
• Rectify incorrect or incomplete data
  
• Erase your data in certain circumstances
  
• Restrict or object to processing
  
• Data portability
  
• Withdraw consent at any time (where applicable)
  

To exercise your rights, please contact us at the details below.

9. Cookies

Our website uses cookies to enhance user experience and collect analytics. You can control cookie preferences through your browser settings. For more information, please see our [Cookie Policy].

10. Security

We take appropriate technical and organisational measures to secure your personal data and prevent unauthorised access, loss, or misuse.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Data Protection Officer
ITeam Limited
The Green Slipper, La Rue De Samares,
St Clement, Jersey, JE2 6LY
Email: dpo@iteam.je

12. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Office of the Information Commissioner (OIC), Jersey:
Website: https://jerseyoic.org

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.